Players have up until day 7 of the game to receive a full refund of their pledge: Please note that the 7 day period begins on the day the game starts and not the day the player joins. After the refund period has closed, exceptions may be made for players that have medical reasons for leaving the game. Documentation must be provided to DietBet for verification purposes. No refunds will be made after the game ends. No exceptions.
If you would like a refund processed, please contact support@waybetter.com.