Players who selected to pay upfront may receive a full refund of their pledge up until Day 14 of Round 1. After Day 14 there are no refunds for players who have selected to pay upfront. Exceptions may be made for players that have medical reasons for leaving the game. Players being removed for medical reasons will only receive a refund for unplayed rounds. Players who paid upfront will not receive a refund for the 6th round, as it is the discounted round. Documentation must be provided to DietBet for verification purposes. No refunds will be made after the game ends. No exceptions.
To have a refund processed, please contact support@waybetter.com.