For Kickstarters, you can cancel up until 7 days from the game start date and receive a full refund of your pledge.
For Transformers, those who pay upfront can receive a refund of their pledge up until Day 14 of Round 1. This refund will not include the pledge amount for Round 6, as upfront players get this round for free. Players paying monthly can receive a refund of their first month’s pledge up until Day 14 of Round 1, and will not be charged for future Rounds if they drop out mid-game.
For all game types, exceptions may be made if a player needs to drop out for medical reasons after the refund window has ended. Note that for Transformer games, refunds will only be made for unplayed rounds. Documentation must be provided to DietBet for verification purposes.
We cannot refund players after a game has ended. No exceptions.
If you'd like to get a refund or drop out of your game, please contact support@waybetter.com.