For security purposes, an email is sent 24 hours after initiating a payout request. This email is sent to the email address you have on file with WayBetter and will come from waybetter@info.waybetter.com or support@waybetter.com.
If you've submitted a payout request and you did not receive the payout email, please check your inbox and spam for one of these emails as action is required on your end. Simply follow the steps provided to confirm your payout to receive your winnings.
Please note that payout requests can expire. If it's been over two weeks since you requested your payout, please email support@waybetter.com.