We support Fitbit, Apple Watch, and Garmin wearable devices. Runkeeper and Strava GPS enabled apps are supported for outdoor runs, but do not accurately measure treadmill workouts.
If you have an Apple watch, we recommend connecting it directly to the WayBetter app instead of using a third party app like Runkeeper or Strava first.
In order to participate in a cardio challenge, your tracker must be able to record your heart rate AND be from our supported tracker list above.
Please connect and complete an activity before the refund period of your game is over (day 3 of the game). It’s the best time to test that everything is working properly!
If the activity has not synced to Waybetter within a couple of hours, please go through the steps listed here. If you still have issues, please reach out to firstname.lastname@example.org so we can help troubleshoot as soon as possible.