If you’re having trouble connecting your tracker for the first time, here are a few things you can try:
- Try closing and reopening both apps
- Check your permissions and privacy settings
- Log in to your tracker’s app on your phone to see if it has synced there
- Make sure you’re using the right account. Sometimes players create multiple accounts by mistake.
If you’ve connected your tracker before, but don’t see your recent activity in your game, it might not be a syncing issue. Try checking our list of common reasons your activity might not show up in the app.
If you’re still experiencing issues with your connection, reach out to us at firstname.lastname@example.org. Screenshots of your device or notes about what you’ve tried so far are super helpful, so send them along too. We’re here to get you connected and back to your game as fast as we can.